Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using Scanlix, you agree to be bound by these Terms of Service. If you do not agree, do not use our service.
2. Description of Service
Scanlix provides a WordPress accessibility scanning plugin and cloud API. The service crawls your website, detects WCAG accessibility issues, and offers AI-powered fix suggestions. You may use the plugin, dashboard, and API according to your plan tier.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and notify us of any unauthorized use.
4. Plan Tiers & Billing
Scanlix offers Free, Starter, Growth, Pro, and Enterprise plans. Plan details and pricing are available on our pricing page. Payments are processed by Stripe. You authorize us to charge your payment method according to your selected plan and billing cycle.
5. Cancellation
You may cancel your subscription at any time from your billing dashboard. Upon cancellation, you retain access until the end of your current billing period. No further charges will be made.
6. Refund Policy
Refunds are at Scanlix's discretion and may be granted within 14 days of purchase. Refunds are processed via Stripe to your original payment method. Upon refund, your account is downgraded to the Free plan. See our Refund Policy for full details.
7. Acceptable Use
You agree not to:
- Abuse, overload, or attempt to circumvent service limits
- Use the service for scraping, reverse engineering, or unauthorized access
- Violate any applicable laws or third-party rights
8. Intellectual Property
Scanlix owns all rights to the platform, software, and branding. You retain ownership of your content and data. By using Scanlix, you grant us a limited license to process your data as necessary to provide the service.
9. Limitation of Liability
Important: Scanlix assists with accessibility compliance but does NOT guarantee legal immunity from ADA, Section 508, or other accessibility-related lawsuits. Compliance with accessibility laws remains your responsibility. We provide the software "as is" and disclaim warranties to the fullest extent permitted by law.
10. Service Availability
We strive for high availability but do not guarantee uptime for non-Enterprise plans. Enterprise customers may have SLAs defined in their individual contracts.
11. Modification of Terms
We may modify these terms with at least 30 days' notice via email to your registered address. Continued use after the notice period constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.
13. Enterprise Override
Enterprise customers with individual contracts: the terms of your contract supersede these general Terms of Service where they conflict.
14. Contact
For legal inquiries: legal@scanlix.app